Frequently Asked Questions (FAQ)

Instant answers to common questions regarding purity standards, batch testing, ordering & shipping.

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Product Information

At Amino USA, we set high benchmarks for research peptide purity (>98%). We have partnered with an ISO-certified USA manufacturer to produce all of our research peptides. Our single and blended compounds are freeze-dried (lyophilized) for maximum stability and long-term shelf life.
All research peptides are supplied as lyophilized (freeze-dried) powder in sterile laboratory glass vials with flip-off caps to ensure compound integrity and prevent degradation during transport.
All products sold by Amino USA are strictly intended for in vitro laboratory research, chemical analysis, and scientific investigation only. They are explicitly NOT for human or animal consumption, therapeutic, or cosmetic use.
No. None of our products are manufactured, labeled, or intended for human or animal ingestion or diagnostic use. Any inquiries regarding human dosing, consumption, or therapeutic applications will result in immediate order cancellation and account restriction.
Yes! We welcome custom synthesis and bulk research inquiries. If you require a specific compound, custom peptide sequence, or specialized quantity, please contact our research support team.
Absolutely. Every single batch is independently tested across accredited 3rd-party U.S. laboratories via High-Performance Liquid Chromatography (HPLC) purity analysis and Mass Spectrometry identity testing. You can view all batch test reports in our public COA Library.
If your order arrives damaged, broken, or compromised in transit, please take clear photographs of the package and vials immediately upon receipt and email our support team within 48 hours for a prompt free replacement.

Pricing & Discounts

Yes! We offer competitive tiered wholesale pricing for academic institutions, commercial laboratories, and bulk research buyers. Contact our wholesale department for custom quotes.
Yes, automated bulk volume discounts are applied directly at checkout for multi-vial orders, as well as seasonal promo codes sent to our newsletter subscribers.
By maintaining direct relationships with ISO-certified U.S. manufacturing facilities and operating efficient fulfillment workflows, we eliminate middleman markups and pass those savings directly to researchers.

Shipping & Processing

Orders placed before 1:00 PM EST Monday through Friday are processed and dispatched the same business day. Standard U.S. shipping typically takes 2–4 business days, with expedited priority options available.
You can reach our dedicated support team via our website contact form or directly via email. We respond to all inquiries within 24 business hours.
Yes, we ship select research products internationally where permitted by local laws and customs regulations. Please inspect your local import guidelines before placing international orders.
Due to our fast automated dispatch system, order modifications or cancellations must be requested within 30 minutes of placing the order.
We accept major credit/debit cards, secure bank transfers, and popular cryptocurrencies (Bitcoin, Ethereum, USDT) offering additional privacy and discount perks.

Quality Control & Testing

Every lot undergoes strict analytical verification including HPLC (High-Performance Liquid Chromatography) for purity quantification and Mass Spectrometry for accurate molecular mass identity verification.
Yes! We encourage independent verification. If you test an Amino USA batch at an accredited 3rd party lab and find any variance from our CoA standard, we will gladly reimburse your testing costs and replace the lot.

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Still Have Questions?

Our dedicated support team is ready to assist with custom quotes, research inquiries, or order details.